Negotiation Skills

General Objective of the Training Program

To enable participants to develop effective negotiation skills to achieve the best deals, with a focus on strategies for dealing with suppliers and customers and resolving conflicts that may arise during negotiations.

Content

• Understanding the principles of effective negotiation.
  • Negotiation techniques for securing the best deals.
  • Strategies for negotiating with suppliers and customers.
  • Conflict resolution during negotiations.

Target Audience

• Sales and customer service professionals.
  • Purchasing managers and those responsible for supplier negotiations.
  • Entrepreneurs and business owners.
  • Anyone looking to improve their effective negotiation skills.

Attendance Requirements

• Basic background in business or customer service (optional).
  • Willingness to participate in practical exercises and role-playing negotiation scenarios.

Training Program Duration

Duration: Two days.

Total Training Hours

• Daily duration: 5 training hours.
• Total: 10 training hours.