Using Electronic Booking Systems

General Objective of the Training Program

To equip participants with the skills and knowledge required to efficiently use electronic booking systems, focusing on managing reservations, handling common issues, and improving operational accuracy.

Content

• Introduction to electronic booking systems.
  • Managing bookings and inventory.
  • Handling common booking system issues.
  • Strategies for preventing errors and improving booking accuracy.

Target Audience

• Car rental office employees handling electronic booking systems.
  • Customer service and operations management staff.
  • Team managers interested in improving booking efficiency.
  • Anyone looking to gain expertise in electronic booking systems.

Attendance Requirements

• Basic knowledge of computer and technology use (optional).
  • Willingness to learn new tools and participate in hands-on training.

Training Program Duration

Duration: Two days.

Total Training Hours

• Daily duration: 5 training hours.
  • Total: 10 training hours.